WEBSITE PRIVACY POLICY

For us at the company with the name "HEALD HERBAL BLENDS PRIVATE LIMITED COMPANY" (hereinafter referred to as "Heald"), we fully recognize the necessity of ensuring the privacy of the personal data of visitors/users of our website as well as their security and therefore take all necessary actions to achieve these goals.

This Privacy Policy is an integral part of the Terms of Use of the website. This Privacy Policy clearly describes the types of personal data of visitors/users that may be collected by the Company in the context of entering/using the website.

In particular, it will describe the ways and purposes for which users' personal data may be used, processed, and stored, always in compliance with the applicable legislation on the protection of personal data and in particular in compliance with the General Data Protection Regulation EU 2016/679 (GDPR), as well as the national implementing law 4624/2019.

User Personal Data

In the context of using the Website, Heald may lawfully collect personal data for its users that fall into the following categories:

• Personal data, which the user is required to fill in in order to purchase Heald products. Specifically, the user fills in the corresponding field (Buy Now, Best Sellers) his e-mail, the region he resides in, his name and surname, his VAT number, his tax number, his address, his postal code, his telephone number, and his credit or debit card details so that he can complete an electronic purchase of Heald product(s).

• Personal data, which the user is asked to fill in, in order to create a B2B personal or professional account and thus collaborate with the company in the Create B2B account field. Specifically, the user fills in the above field his full name or company name, his e-mail, a personal password as well as the company's VAT status in case the account is created for a professional and not personal purpose.

• Personal data that the visitor/user is asked to fill in in the relevant field, in order to register with Heald and thus receive discounts and newsletters. Specifically, the user fills in his/her e-mail in the "Register with Heald" field.

• Personal data that the user is asked to fill in in order to contact Heald. Specifically, for communication (field "Contact") the following personal data is required: Name, email address, telephone number as well as any data that the user includes in the message that will be sent to the electronic contact address.

• Personal data that the visitor/user is asked to fill in the relevant fields, after logging in through his personal Facebook, Instagram and TikTok account, in order to enter Heald's social media environment.

• Heald also uses Google's service, "Google Analytics".» in order to collect additional information regarding the user's behavior within its software, such as the time spent on it and its various functions, as well as recording the use of some of them, information that, however, does not constitute personal data of the application users in accordance with the applicable personal data legislation.

Use of Personal Data

Heald is responsible for the protection of personal data it collects through the Website, as well as for informing all involved personnel about the Privacy Policy.

Heald guarantees that all of its staff as well as all of its member-partners will faithfully implement this Privacy Policy and will comply with applicable personal data protection legislation.

Specifically, Heald maintains a file with the above-mentioned personal data of users, in accordance with the requirements of the new General Data Protection Regulation (EU 2016/679, GDPR) and Law 4624/2019. The Website visitor/user Data registered in Heald's File are those declared by the user himself (Subject) and with his explicit consent during his visit to the relevant fields of the Website, in accordance with the above.

The registration of personal data by users is done voluntarily and the personal data collected by Heald are related to the purposes of identifying them, for communicating with them, for any purchases of Heald products, for the creation of B2B accounts for the purpose of the users' possible cooperation with Heald as well as for the general interaction with them based on the particular needs of each user. Heald undertakes not to process, publish or transmit the personal data of visitors/users which it lawfully collects in any other way or for any other purpose.

User Rights

The provision of the above information is optional as you are invited to disclose it only if you wish in order to purchase Heald products, create a B2B personal or professional account and thus collaborate with Heald, communicate with Heald, connect to your personal social media accounts as well as register with Heald to receive discounts and newsletters. Failure to provide information and/or refusal to consent to the terms of data processing will result in the inability to collect your information and carry out the processing to achieve the aforementioned objectives.

The user retains his rights:

a) to receive a written response to his/her question to Heald, whether personal data concerning him/her are or have been the subject of processing,

b) to be informed again without delay and in an understandable and clear manner, of all data concerning him, their origin, the purposes of the processing, the recipients or categories of recipients, the progress of the processing for the period since his previous information or notification, as well as the logic of the automated processing,

c) to request the correction, deletion or blocking (blocking) of data whose processing is not in accordance with the provisions of the new General Data Protection Regulation (GDPR), in particular due to the incomplete or inaccurate nature of the data and the notification to third parties of the above correction, deletion or blocking, provided that this is not impossible or does not involve disproportionate efforts, or if the reason for the processing of the data no longer exists or the subjects withdraw their consent (if this is necessary), or when the data has been processed unlawfully,

d) to withdraw his consent at any time,

e) to raise objections to the Data Controller at any time regarding the processing of data concerning him, to submit a request for restriction of processing, to know the identity of the data controllers and their representative(s),

f) to submit a complaint in the event of unlawful processing of his/her personal data to the competent supervisory authority,

g) to request the portability of his/her personal data as defined in the provisions of the General Data Protection Regulation (GDPR)(EU) 2016/679.

Information we share

Heald does not trade, share, disclose, transmit or distribute, in any way, users' personal data to third parties. Transmission of personal data to third parties is permitted by exception only when required by law or following a court or prosecutorial order.

Processing Time

Personal data collected from users will be stored and retained by Heald for as long as is necessary to fulfill the purpose for which they were collected, which in any case will be reasonable.

Exception Procedure

The user reserves the right to request that Heald delete all information it holds about him, by communicating his relevant request to the following email address: info@heald.gr

Finally, the user can opt out of Google Cookies data collection by modifying their personal settings in Google's Ads Settings.

Changes

Our Privacy Policy may change from time to time. Any changes to the Website Privacy Policy will be posted on this website.

Heald Contact Information

Editor: Heald Herbal Blends IKE

Contact person: Nikoletta Symeonidi

For questions and/or communication requests regarding this update (or possible change of data), data processing and/or withdrawal of consent, you can contact Heald in writing, which is the data controller, at the following email address info@heald.gr as well as at the number: +30 215 215 8178